Our comprehensive range of end-to-end services
In a nutshell, "we bring our experience to help you address the issues you're facing right now in your business – whatever they are". Because client needs are unique, every assignment varies. We do, however, draw on and customise a range of services to best fit our clients’ requirements.
[Click on the topic name to find out how we can help you with strategy design and facilitation, strategy implementation, leadership development, aligning organisational culture, cultural intelligence and international business, change management, talent management, diversity and inclusion (D&I) and executive coaching.]
Consulting services
We provide expert advice, using the UGM multi-lens approach that acknowledges and then effectively tackles organisational complexity. While we have the expertise to specialise in any one of a number of areas, we choose to take an integrated approach as we have seen over many years that this deliver the greatest benefit to our clients. It’s usually the case that many factors – not just one – impact on a given situation, so this way of approaching a client’s issues delivers more robust outcomes.
Engaged facilitation & WORKSHOPS
We work closely with you and your people to determine the best way forward. Our wide practical and commercial experience, underpinned by solid academic track-records, ensures that we are not simply consultants capturing your ideas on a white-board! Clients value our ability to engage through challenging thinking and bringing fresh insights to the table. The wide suite of tools that we have developed ensures a dynamic, solution-focused process that delivers relevant, aligned outcomes.
Program development
We have a powerful combination of content and instructional design expertise, which result in highly engaging, relevant programs that work to close competency gaps and lift performance.
Executive coaching
We support executives with one-on-one or team coaching where required. We have found that some very complex changes can be tackled more effectively through support for key change agents from our experienced, qualified coaches.
Conference presentations
We deliver keynote presentations on a variety of topics at summits, conferences and workshops. These are generally interactive in nature. Audiences comment that our presentations generate strong engagement and facilitate deeper and more personal insights.
Diagnostics, assessment and analysis
We frequently utilise our research strengths to analyse and diagnose problems to ensure the most effective, best-fit response. Our wide repertoire of specialist diagnostic tools include: a customised 360 degree feedback analysis, a temperament type identifier, a multi-dimensional trust index, and an organisational culture profiler, among others.
All UGM's work is based on the foundation of an end-to-end service capability, a solid research base, practical application and a focus on business results. Innovation and breakthrough thinking are the hallmark of our dynamic processes. We help leaders to engage and motivate their people to give of their very best. We help align the systems, structure and culture of a client’s organisation to support commitment and high performance. Critically, along the journey, we assist with monitoring progress and evaluating outcomes.