UGM Diversity and Inclusion (D&I) Case Studies
Meeting the specific needs of clients means that UGM embarks on a wide array of assignments. Our Case Studies represent a small cross-section of our portfolio of experience, providing brief insights into how we have helped many clients. Contact us to learn about the numerous other projects we've worked on over 30 years in business.
Developing a strategy focusing on culutral diversity
The Australian division of a multi-national professional services company wished to examine its current culture in terms of inclusion. The organisation acknowledged its own workforce was increasingly diverse and, externally, its clients were also more and more diverse. In addition, the Australian division was now required to work closely with divisions in various Asian countries in order to provide a seamless service for clients with international interests. UGM conducted an imaginative research project that centred on a number of 'world café' style large group brainstorming events. In this way, 'ownership' of the project was built from the outset through a highly democratic and interactive methodology. Findings from these events were analysed along with data sets from interviews and document analysis (for instance the performance management system) and a report was provided. The report itself was written in an engaging, graphic rich style where each page was individually designed as a small, visually dynamic poster.
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* UGM adopts an evidence-based, cultural intelligence approach to the related issues of cultural diversity, cultural awareness and international business. We focus on the cultural competence needed to implement strategic plans. This involves developing specific intercultural (or cross cultural) skills to behave effectively and appropriately in relation to cultural differences.
